1gram & Responsible Gambling
Healthy entertainment starts with self-awareness. 1gram is committed to helping Malaysian users enjoy gaming in a safe, controlled, and enjoyable environment — without it affecting everyday life.
1gram's Commitment to Responsible Gaming
At 1gram, online gaming should be a source of genuine entertainment — not stress or hardship. We believe every user deserves a positive playing experience, and it is our responsibility to ensure this platform supports your overall wellbeing.
1gram offers a range of tools and guides that empower Malaysian users to manage their own gaming experience. We do not encourage excessive gambling and consistently remind users to play within their means. Every gambling decision — whether in Sports Betting, Live Casino, or lottery — is a personal responsibility that should be made with a clear head.
This section outlines the tools available, warning signs to watch for, and how to seek help if needed. We encourage you to read through all of this information carefully.
Signs of Risky Behaviour
Recognising the early signs is the first step toward change. Here are some indicators that your gambling habits may be worth re-evaluating:
Financial Signs
Emotional & Behavioural Signs
If you recognise two or more of the above signs in yourself or someone you care about, it is a good time to pause, reassess, and make use of the self-control tools provided by 1gram or seek professional support.
Tips for Setting Time and Budget Limits
Setting limits before you start playing is a best practice we encourage for all 1gram users. Clear limits help you enjoy the game without guilt and keep this form of entertainment firmly in the "fun" category — not "risky".
A Healthy Time Limit
- Decide on a daily or weekly time limit for playing before you open the platform.
- Set a phone timer as a cue to stop playing.
- Avoid playing late at night or when you are tired — decisions made when fatigued are rarely your best.
- Take a break of at least 10 minutes every hour during long sessions.
A Realistic Budget Limit
- Set the maximum amount in MYR (RM) you're comfortable spending on entertainment each month.
- Think of the money you spend playing as an entertainment expense — like buying a movie ticket or going out for dinner — not as an investment.
- Never gamble using money set aside for essentials such as rent, food, or bills.
- Once you reach your monthly budget limit, stop completely until the following month.
Self-Control Tools on the 1gram Platform
1gram provides several self-control tools that users can activate through account settings or by contacting our support team. All self-control requests are handled with care and full confidentiality.
Deposit Limit
You can set daily, weekly, or monthly deposit limits in MYR for your account. Once a limit is in place, the system will block any deposit that exceeds the amount you've set. Limits can be lowered immediately, but increasing a limit requires a cooling-off period to give you time to reflect.
Temporary Break Period
If you feel you need a break from the platform without permanently closing your account, you may request a temporary cooling-off period lasting anywhere from a few days to a few weeks. During this time, you will be unable to log in or make any transactions. This gives you space to reflect and reset your perspective.
Self-Exclusion
For more serious cases, users may apply for a long-term self-exclusion. This means your account will be closed and you will not be permitted to register a new account for a specified period. This option is suitable for those who genuinely wish to stay away from the platform for an extended time. Contact [email protected] to begin the process.
Minor Protection
The 1gram platform is strictly for adults aged 18 and above. We take the protection of minors very seriously and have multiple layers of controls in place to ensure they cannot access the platform.
All account registrations require age verification, and we reserve the right to request identification documents at any time for verification purposes. Accounts suspected of being used by minors will be suspended immediately while an investigation is carried out.
Advice for Parents & Guardians
If you share a device with children or younger family members, we recommend the following steps:
- Always log out of your 1gram account when it is not in use.
- Do not save passwords in the browser on shared devices.
- Use parental controls on your device to block access to gambling sites.
- Have open conversations with your children about the risks of online gambling.
Life Balance & Professional Support
Healthy entertainment is part of a balanced life. Online gaming should never come at the expense of things that matter more — time with family, your career, hobbies, physical health, and mental wellbeing. If you find that gambling has started to interfere with these important areas of your life, it is a clear sign that balance needs to be restored.
Remember that 1gram is an entertainment platform — not a way to earn income or solve financial problems. Every bet carries risk, and losses are part of the experience that must be accepted with a level head.
Positive Steps You Can Take
- Make time for activities unrelated to gambling — sports, arts, reading, or spending time with loved ones.
- Talk to someone you trust about how you feel regarding gambling.
- Seek professional help if you feel your self-control is no longer enough.
- Remember that asking for help is a sign of strength, not weakness.
The 1gram support team can be reached at [email protected]. We are here to help you activate self-control tools or provide initial guidance. For more specialised assistance with gambling-related concerns, we encourage you to reach out to professional counselling services available in Malaysia.
Important Reminder
- Play for fun, not as a source of income
- Set your limits before you start, not after a loss
- Do not gamble when stressed, upset, or under the influence of alcohol
- Accept your losses — don't chase them
- Gambling should never put your family or career at risk
You Do Not Have to Face This Alone
1gram is always in your corner. Reach us at [email protected] to set deposit limits, request a cooling-off period, or start a self-exclusion. For general platform questions, visit our FAQ section.